Return Policy
Last updated: October 21, 2025
All products from Elevate Marketing Studios are delivered digitally. Because digital files and trainings cannot be “returned” once accessed, all sales are final and non-refundable.
This includes:
• Website templates
• The Website Starter Kit
• Template+, TemplatePro, and TemplatePro+
• Digital trainings, AI resources, and the Edits Library
Semi-Custom and Custom Projects
Deposits for semi-custom and full custom website projects are non-refundable. Once your project begins, time, strategy, and resources are immediately allocated to your build. Please review your package details and timeline before securing your spot.
Upgrades
You can upgrade to a higher template level at any time. If you start with Template or Template+, you’re welcome to move into TemplatePro or TemplatePro+ later as your business grows. Simply reach out and we’ll guide you through the next steps.
If you have questions about which option is right for you before purchasing, send an email to courtney@elevatemarketingstudios.com. We’re here to help you choose the best fit for your business and support you every step of the way.